Best Western Plus Hotel Kronjylland Randers

Disappointing stay with poor service – but good breakfast Unfortunately, our stay did not meet expectations. We experienced several problems with the room, which the reception was unable to handle satisfactorily. There was no access to wifi or the possibility of using Chromecast, and the staff had different – and contradictory – explanations for the cause. This created confusion and made it difficult to find a solution. After the first bath, we discovered that the shower cabin was blocked. We pointed this out to the reception, where we were told that it would be fixed. Unfortunately, this did not happen, and the problem continued for the rest of our stay. The lack of TV and internet access meant that I had to ask for an alternative solution myself. We were offered a bottle of wine as compensation – a wine for 55kr….. In the end, I chose to go to Elgiganten and buy a Chromecast myself, to ensure some entertainment for the late evening hours. On the positive side, it should be mentioned that the breakfast buffet was both delicious and well-prepared. Unfortunately, that was the only bright spot in an otherwise disappointing stay.

We used this hotel as a transit stop on our way to Norway. Everything was great…the service was very accommodating. The breakfast was plentiful and delicious. We would definitely stay again…

Beautiful room (double room), excellent breakfast, and very friendly and helpful staff. Not a 5-star rating as the room faced the very noisy main road, and we had to keep the doors and windows closed. Plus point: Almost right next to the train station and a short walk to the city center.

Super cozy hotel close to the station. Good breakfast and nice room :) highly recommended :)

This is so far the best hotel we have stayed in on our budget, we have travelled through UK, Scotland, Ireland, Wales, London, Paris, The Netherlands and now Denmark.

Nice, clean and friendly hotel. Room a bit small with very dim lights, but perfectly adequate.

The only thing missing is a restaurant

Nice hotel, good rooms, delicious breakfast

Except for the small parking lot, it's top notch!

I recommend this place for an overnight stay in Randers. The rooms are large and comfortably furnished. Many sights are within walking distance. The staff is very friendly and extremely accommodating. And the breakfast leaves nothing to be desired. The only downside in my opinion is that the hotel is right on a busy road, so you shouldn't open the window at night because of the traffic, but that's a high level of complaint.