Panenka Aarhus

26/09/2024: I am a fan of good coffee and I can assure you that it is one of the best I have ever drunk in my life and I recommend it with complete confidence, as I also highlight that the staff is very professional and at the same time very friendly.

12/09/2024: I have shopped at your well-functioning webshop. However, your shipping and return system is open to criticism. When I ordered from you, I had a clear expectation that the item would be delivered to my home address, and I don't remember being given the opportunity to choose a pick-up location. Two days later, I receive notification that the package is ready for collection 3 km from my address. It is not clear where the package will be delivered, which impairs the purchasing experience. Unfortunately, I ordered the wrong size stamper and have to return it. Here you have to order a return label yourself and deliver the package to the "post office" to return the item, and then create a new order (since you do not offer exchanges). The experience would have been better if you offered a return label as a service, so that you didn't have to print it yourself. To avoid paying shipping twice, I now return the item and buy a stamper elsewhere. It is a shame that you are losing customers due to poor customer service.