Suzumi Randers

09/08/2025: Disappointing stay with poor service – but good breakfast Unfortunately, our stay did not meet expectations. We experienced several problems with the room, which the reception was unable to handle satisfactorily. There was no access to wifi or the possibility of using Chromecast, and the staff had different – and contradictory – explanations for the cause. This created confusion and made it difficult to find a solution. After the first bath, we discovered that the shower cabin was blocked. We pointed this out to the reception, where we were told that it would be fixed. Unfortunately, this did not happen, and the problem continued for the rest of our stay. The lack of TV and internet access meant that I had to ask for an alternative solution myself. We were offered a bottle of wine as compensation – a wine for 55kr….. In the end, I chose to go to Elgiganten and buy a Chromecast myself, to ensure some entertainment for the late evening hours. On the positive side, it should be mentioned that the breakfast buffet was both delicious and well-prepared. Unfortunately, that was the only bright spot in an otherwise disappointing stay.

06/08/2025: We used this hotel as a transit stop on our way to Norway. Everything was great…the service was very accommodating. The breakfast was plentiful and delicious. We would definitely stay again…