Oplev den bedste restaurant køkken andre internationale retter i Silkeborg
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Valsen Brasserie & Cafe
Silkeborg, 30-45kr.
11/12/2023: We were supposed to hold an event at the café in November. The buffet was excellent, but much of the food was buy-in food that was simply heated. A bit disappointing. The service from the youth workers was quite nice, but the service, from what I assume is the owner, was service-abandoned. No interest in providing any kind of service. We got the feeling that we were a nuisance by coming. In any case, we don't want to arrange anything down there another time.. Our guests also commented that she was rude - both to them, but also to her employees. The youth workers also seemed to be slightly "afraid" of her. At one point, she was sitting at a table next to the bar with some friends, directing the youth workers what to do. It's not a very good signal to send to your guests.
09/12/2023: My boyfriend and I had called the café to see if we could use our smartbox at their place. Our smartbox was for brunch for 2 people. We were told by an employee on the phone that it was valid for both people and that we could just come down and have brunch and then "pay" with our smartbox. When we had eaten and were going over to "pay", they suddenly wanted us to pay 189 kr for the food. My boyfriend and I said that we had called and were told that the smartbox was valid for both of us. So we did not want to pay. After some time of discussing with the employees, we were allowed to leave without paying anything else.
It's a shame that it will ruin our experience. We will never buy a smartbox again or go to that café.
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