De bedste restauranter køkken pizza og pasta i Gribskov
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7,0
275 Anmeldelser |
Bolværket
Gribskov, 45-60kr.
13/10/2024: I don't often share my opinion and when I do I try to focus on the positive experiences. However, I get a little overpassionate when I experience something that is harmful to small local environments such as in Gilleleje. In Gilleleje, there is a fantastic cultural center with a no less than fantastic cinema, which we visited most recently yesterday. There is also a restaurant, Bolværket, with a reasonable interior. Nothing special at all, but fits in well in a cultural center environment. However, they have a great pizza oven and some decent pizza guys. For that reason, Gilleleje's best pizzas are produced there. Then everything should be fine, but they just aren't. More often than not, you are met with rude service and very often you have to wait significantly longer than promised for the take-away pizzas. Once in the past years (we have had a holiday home in G for almost 20 years) there has been a reasonable waiter who has offered a cup or two while waiting for the badly delayed pizza. Tonight, however, they took the prize. Pizza ordered online at 5.30pm with collection at 6pm, mind you the time determined by them. When I arrive at 17.55 I am told that they are very busy and it may take a little longer. Several guests subsequently arrive and ask about their pizzas and receive the same message. A man gets the message that he has to wait over an hour and asks for money back and canceled order. At around 18.15 I ask about my pizza and get the message that unfortunately they can't say anything about it. Gets a bit blown away by that message but basically gets a message to behave properly??? Hmmmm, there must be someone here who hasn't read the big service manual. The end is that I also ask for repayment and have to go to bed hungry 😵💫 .
The moral of this experience, and something I hope the restaurant will take seriously, is that if you offer a service and/or a product that you cannot deliver on, then you lie flat, apologize and find a way to compensate the customer. No one is too big to shut down and it is a shame in a small community like Gilleleje if that kind of virus spreads. The small communities need the good atmosphere and the good service even more than the big cities. Good luck with the improvement work.
20/08/2024: bolværket gjorde hvad den kunne for at spolere vor premiereaften (One Life). Efter 1 time og flere "rykkere" fik vi serveret en dårligt tilberedt pizza til 147 kr og mistede et interessant foredrag og bobler før filmstart.
7,0
478 Anmeldelser |
Byens Pizza
Gribskov
21/10/2024: Cozy Pizzaria. Good service and delicious food.
19/10/2024: Fantastic place with a lovely and very humane service, can only recommend it to you
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