Cafe Olai Helsingør

09/03/2025: One thing is certain Service is high at Comwell Borupgaard. We had a single night at the hotel and after a fantastic day with the spa, delicious three-course menu and wine menu, we went to our room to get a good night's sleep. Unfortunately there were some guests who had had too much to drink and thought it was hilarious to bang on other people's doors at around 4 in the morning, which of course resulted in us being woken up with a huge shock. When we went to the reception at 8 o'clock the next day to inform about this, the receptionist Jakob was so nice and accommodating that he not only gave us a later check-out time but also removed all our extra expenses from the bar and spa as a "band-aid". Completely fantastic service that we didn't expect at all! We will definitely come again for that reason alone! The only negative we can think of besides the experience at 4 o'clock was that the rooms were a bit dark. But still top marks from here!

02/03/2025: Quite a nice place, and good location in quiet surroundings right by the station so it's easy to get around, and fine with parking if you're in a car, the food is good and the service is fine, but their spa area isn't the biggest, we arrived on Friday and it was completely full, there aren't very many sunbeds for relaxation, so you have to be quick. And everything else besides that costs extra and is not at the cheap end, rooms were ok, a little choppy here and there but there is a lot of noise and you could easily hear people out in the corridor, mediocre hotel.