Crispy Sandwich Herlev

16/07/2026: Good open sandwiches, but very poor service. We ordered both regular and vegan open sandwiches, and I had written exactly what was supposed to be on them. However, we got vegan open sandwiches with butter, so it was vegetarian, but not vegan. I had not written in my order that butter was needed. When I called the restaurant, the employee was very rude and did not even apologize. When I wrote an email later in the day, I received an apology, but no solution was offered, such as a refund. The restaurant clearly did not know what vegan means. Although the open sandwiches were good, we will not order from there again.