Hotel Svanen Billund

Very comfortable room, excellent restaurant (try meat...fantastic)...and above all...the kindness of the reception

Family friendly hotel with good service, fresh rooms and shower and shampoo are from the DM Skin Skincare brand. The breakfast was very good with a large selection and different types of flavoring for the coffee.

The restaurant is closed on weekends due to a shortage of staff. At breakfast, they forgot to cook the boiled eggs. In addition, the eggs were at the buffet, and when you opened them at the table, they were uncooked. So it's not that the eggs weren't there.

We arrived at Hotel Svanen. Restaurant No. 8. The service was slow. The food menu was okay. Not particularly tasty, could be better than greasy. The children's menu was less tasty and tasted much saltier than the regular menu.

In pictures, you might assume four star clasdy hotrl. Reality is, that there is friendly staff but rooms are worn out, no aircon even in superior rooms. Breakfast is said to be awesome, but if you have used to good - lower your expectations. Restaurant in the evening isn’t special, more like average. Licated close to Lego, but orphaned next to one of the main roads and construction site.

Stayed here for three nights and visited Legoland for two days. Had a junior suite. Room was a bit outdated and since there was no a/c, it got pretty hot fast when sun was shining. Luckily the nights were on the cooler side, so keeping the windows open made sleeping easier. Breakfast had enough to choose from and service was friendly. Legoland is pretty close, so location is convenient if you're visiting there.

Call me a snob but... This cant possibly be a 4 star hotel? It's basically a motel with rooms that's seen better days. For what it is i think its fine and the staff are all friendly and doing their best but the whole "4-star" rating throws off expectations. Rooms Incredibly hot and stuffy rooms with poor ventilation. Very dated decorations unless you are into Top Gun (the original). Mold smell from the bathroom. Keeping windows open at night is not a good idea due to the traffic outside. Restaurant We had dinner at the restaurant once and while the food was ok (nothing to write home about but not bad) the experience felt typical for a small town with inexperienced waiters doing their best but not really being able to live up to the so called "4 star" experience. Long wait times and hard to get waiters attention even with a near empty restaurant, they couldn't replace one type of potatoes with fries so we had to order a side of fries and a main course with the potatoes removed (at full price of course) and of the two glasses of sparkling wine we ordered one arrived half full for some reason. Maybe the waiter had a sip to get by? All in all, its fine. It's close to Legoland, the staff is friendly, there is plenty of parking space. Just drop the 4-star act and we will all be happier :)

When you go to Lego Town Billund, besides Lego Hotel and Lego Castle Hotel, this is the first choice for accommodation. It is cost-effective and has a moderate location.

Relatively expensive hotel in Billund, this it's because its Proximity to Legoland. Otherwise it's not convenient for anything else. We pick the most expensive rooms and was a little disappointed when there wasn't any air conditioning. My fault. I should have probably checked the spec of the hotel room at a bit better. I've got a feeling that many hotels in Denmark don't have AC though, but it was extremely hot when we were there. Check in was swift and the girl was friendly. You need to go outside to the rooms most are on the ground floor motel style. There isn't a lift to any 1st floor rooms so bear that in mind if you have trouble with stairs so ask for ground. We didn't eat in the restaurant in the evening. Breakfast was adequate with most breakfast items croissants fruit cereal the cooked option was very limited but the sausages were excellent. The check out system is strange you check out online (i did this by accident) and literally within 1 min the maid walks in the room without knocking. So after checking out online you can't just drop your key off you apparently still need to talk to staff at the desk. so is a pointless system. The check out lady at the desk on leaving (11th July) was very abrupt and rude. I must say the only staff member that was and possibly the only rude person I met in Denmark on my trip.

Toilets ok 👍 no air conditioning in the rooms and hot/stuffy air. Location great, walking distance to legoland and lalandia 🙏