Lagkagehuset København

Very quick but a cold cappuccino

I am very disappointed with the service I received this morning. This review concerns the employee with dark, short, pageboy hair who served me this morning. I asked for a Christianshavnerbrød. The employee asked if I wanted Christianshavnerbrød or Christianshavnerboller. I clearly replied that I wanted Christianshavnerbrød. Yet she asked the same question again, and I repeated once more that I wanted Christianshavnerbrød. Throughout the entire process, she seemed impatient and rude. She sighed several times and spoke in a tone that made me feel like a burden rather than a customer. It seemed as if she was not listening to what I was saying. The experience was so unpleasant that I chose to leave the bread and leave the store without buying anything. Instead, I went to another bakery nearby and bought my bread there. Good customer service is not just about the products, but also about the way customers are treated. Unfortunately, this experience did not live up to the level one should expect.

Imagine this horrible scenario. You are completely limp, confused, nauseous and you just want to go home. Your train from the Central Station is not due for another 45 minutes and your mother has now called 20 times. You can't even afford a taxi. But the Lagkagehuset is open! You step into an enchanting world of delicious pastry, and you get a euphoric feeling from the fragrant pastries. Like a star in the dark sky, she stands behind the counter and serves her first customer at 5:00 AM. Her gaze: welcoming, her welcome: warming, and her cakes: flavorful. But I hesitate. Can I, a young, drunk and confused man, go up and order from the wonder I see in my mind? I gather my courage and step forward: "A brownie please". Only a few seconds pass before the square cake is in my hand. I am led on a culinary carousel of fantastic pastry and formidable service. The cake is eaten shortly after. My sorrows are gone, my mother I have forgotten, and for a short while I feel a state of Nirvana. The receipt said: "Served by Emma".

Food just ok. Service similar. Better places to have a quick breakfast.

Sweet clerks who were cheerful and helpful when the entire train operation went down.

Extremely friendly and service-minded staff, I got what I ordered with a smile and eye contact. This is not the last time I will come by your place.

Strong аnd aroma coffee. Incredibly fresh, juicy, impregnated and very delicious desserts ☕🧁 Minus: a bit dirty)

Delicious Shrove Tuesday buns with whipped cream, the old-fashioned one is unfortunately a bit dry

Fast and very professional service with time for a smile.