Unki Sushi Helsingør

Have had Unki sushi at 5 stars for the last 4 years, but they lost two stars tonight. We arrived at 17.30 and left at 19.45 after having 5 "all you can eat". Sushi Rolls took 35-45 minutes after ordering. We got 50 kroner of tapwater discounted at the end but left frustrated and hungry. Only 1 person out of the five of us was full, the rest were hungry. They said that they were 1 person down in the kitchen, and should have let us know that service would be slow when we arrived. There were 4 other tables that felt equally robbed of a good evening (we talked to them). The rolls were cut unevenly and some didn't even have rice inside them. Just a prawn surrounded by seaweed. I would recommend asking how busy they are and if they have full kitchen staff available - or go elsewhere. 2 stars deducted. Sorry.

The food was as good as ever, the problem was mostly that they were understaffed. We were told that one of the chefs had time off, so it took up to 30-40 each time you ordered something to get it to the table. Very unfortunate. Can recommend ordering from outside, it's much more efficient.

A really pleasant experience. Really delicious food and cozy atmosphere.

A lovely place to eat, very friendly staff and good service.

It was very cold in the room. Hope the heat is turned on next time