Vallø Slotskro Stevns

03/09/2025: Had a great stay at the hotel. Initially was going to rate 4 of 5. Only 4 just because the Chalk House where we stayed was a bit further from the main hotel than expected. My rating changed after a dinner reservation mixup. We bought a package that included a 3-course dinner. When we showed up for our pre-booked dinner there were no available tables. Our only option was to sit outside in an area not in use on a rather chilly evening. Things went downhill from there. Other hotel guests came out to smoke where we were eating. We were then moved to an indoor location but it had been pre-booked for a large party that showed up while we were eating. We were then asked to move again to a location that had opened up in the regular dining area. This could easily have dropped my rating well below 4 stars. However, for me the true mark of customer service is what happens when things go awry. Our server Albert was amazing. His attention to the difficulties we experienced, from providing blankets when we were outside and getting cold, to making sure we were comfortable as we were moved around, and adding a few perks to our meal without charge made all the difference. Cannot have been happier with the service provided by Albert. Five star experience for sure.

26/08/2025: I was there at a wedding. There is a very large room, a little smaller room and 4-5 small cosy rooms. The service was super and the food was excellent. I will also mention the breakfast. There was missing nothing and the quality was very high. The room I got was without windows in the wall, but it was very light because of 2 large windows in the inclined ceiling. Outdoor there was 2 cosy yards. Very quiet location and good big parkingplace. If you are a good romantic weekend I will recommend this place.