Oplev den bedste restaurant køkken andre køkkener i Randers

18/01/2025: We were a party of 20 for brunch, where 2 had unfortunately fallen ill on the day, and you had contacted mcale at opening hours and canceled for these 2. Food and atmosphere were okay, but we are asked to pay full price for the 2 who did not show up and are met with very poor service from the staff in question who insisted on their right to charge for the 2 who did had canceled. After a tedious and in our eyes unnecessary dialogue, we ended up having to pay for one of the 2 guests who had not turned up. I don't think it's fair to charge for 2 guests who have canceled their visit to the restaurant from early in the morning. There is no question of non-attendance, and on the call where it was announced that there were two who could not participate anyway, nothing was mentioned about an extra fee. It ruined the experience for us at mcale.

04/10/2024: So.. we had received a gift card for "Luxury brunch for 2" We are a family of 5 but spoke to the owner (I think) and he said we shouldn't buy another gift card. "Then I'd rather give you the discount here." We order food and have to pay on top of that for drinks. (It makes good sense). The food was bland and dry. Everything tasted like the cheapest on the market. The scrambled eggs were definitely from a carton and have a sticky sweet taste. Cheap juice, boring coffee. (The food cannot be recommended) When we have to pay, we talk to him about the fact that it says brunch for 2 people and he says that this is the value we get and not the NOK 179 the brunch costs per person. (It should be said that smartbox currently runs 20% on their boxes) Well, but he thinks that it is SMARTBOKS that does not write it correctly. I'm asking if they shouldn't get it fixed. He thinks that is not his problem. I go up with the gift card and NOK 420 because I calculate that this is what we owe if we got the 20% on the food that he said when we entered. But nahhhh... we had to give NOK 750. I try for a long time to explain to him that it was not the agreement. He gets insulted and is not to be talked to. I say I just buy a gift card (with a 20% discount) more then. With crossed arms and an uncomfortable attitude, he says "yes - then you have to do it." We talked about at the table that we had the feeling that he wanted to take our ass.. a bit like when you are in the south and a street vendor comes and wants to buy.. Only the woman who walked around the "restaurant" deserves the one star - the rest of the experience gets zero stars from me. Waste of time and the one time a month we go out to eat. Alas, it should be wasted on such a bad experience.!