De bedste restauranter køkken italiensk i Frederiksberg

21/10/2024: Ganz spontan entdeckt und am späten Abend eingekehrt. Toller Service, alle Mitarbeiter sehr sympathisch und zuvorkommend. Ribeye sehr gut gebraten und zubereitet. Fritten sehr lecker. Nur die Trüffelsauce hatte null Trüffelgeschmack, trotzdem schmackofatz. Typisch hohe dänische Preise.

18/10/2024: Cozy surroundings/atmosphere and lovely dishes on the menu card.

03/11/2024: In English: I’ve been a regular customer at Forno A Legna for quite some time, and I’ve always enjoyed the quality of their pizzas. However, my experience on Sunday, November 3, 2024, was beyond unacceptable, and I feel the need to share it. I went to pick up two pizzas, and from the moment I arrived, I was met with a shocking level of disrespect from one of the employees. There were two people working at the pizza counter, and I want to emphasize that it was the red-haired guy who behaved completely inappropriately. As soon as I walked in, he began mocking me by repeatedly calling me “My Friend” in a sarcastic and jokey tone—at least 50 times in the span of 10 minutes. I tried to remain calm, but things only got worse. When it came time to pay, the card machine, which often has issues, didn’t work properly. Instead of handling the situation professionally, he accused me of blocking the system and even questioned if I had enough money, which was completely out of line. I eventually paid using MobilePay, but even after the payment went through, he rudely demanded that I show him the receipt on my phone, something that is usually the system’s responsibility, not the customer’s. I showed him the receipt and politely asked him to stop being disrespectful, but he became aggressive and tried to intimidate me in front of all the other customers. When I mentioned that I would speak to his manager, he escalated further, pointing at the door and shouting “Out, out, out!” in a humiliating and aggressive manner. This level of behavior on Sunday, November 3, 2024, is unacceptable, especially considering that I’ve never had an issue with the other staff members at Forno A Legna. I want to emphasize that this seems to be a problem specific to this individual, as I’ve always had positive experiences with the rest of the team. However, because of his behavior, I won’t be coming back, even though I used to be a loyal, regular customer. It’s a real shame, because the pizzas are great, but customer service needs to be treated with equal importance.

31/10/2024: I think it is the rudest place in Denmark. They were very arrogant to us and didnt take us seriously at all. We wanted to have a glass of wine with the pizza and they said it is not possible to buy a glass of wine and we have to buy a whole bottle (even though there are several tables around with only having a glass of wine) then we decided to not buy any wine afterwards, but then asked to some people around how did they get a glass of wine. It turns out it is possible to order from their shop beside the pizza place. And just because they are so rude, they did not want to explain it to us. Also, we waited for half an hour for a mediocre pizza, then he brought the pizza to our table with scolding us that we should have listened our turn. In general, it is not worthed at all to go there. This is not the right way of customer servicing. Ah, another thing if you are searching for a hygiene there, you are searching in the wrong place.