Café Frandsen Hjørring

21/10/2024: I visited Espresso House in a busy mall and was pleasantly surprised by the cozy atmosphere the place managed to create despite being in the middle of a busy shopping zone. There was a calm atmosphere with soft furnishings and a relaxed decor which made it a pleasant place to take a break from shopping. As always, the coffee lived up to expectations. I ordered an Iced Latte and it was both tasty and nicely presented. Espresso House always manages to deliver good quality on the coffee front, and this time was no exception. There is a lovely depth to the taste, which makes it a pleasure to enjoy the coffee. However, I could have wished for a more present service when ordering. The staff seemed a bit distant and busy, which meant that you as a customer felt a bit like a number in the queue. Although there was a lot to see, a little more attention and a smile would have made the experience even better. On the other hand, it was very nice and clean, both at the counter and in the seating areas. The tables were quickly wiped down and there was generally a high standard of hygiene which is always important. All in all, a good experience with delicious coffee and a nice atmosphere, but with room for improvement when it comes to customer service.

23/05/2024: Too expensive for lukewarm coffee, otherwise quite nice