09/06/2025: We booked the suite as a two-day stopover. It was beautifully furnished and perfect for three people. The bathroom was large enough, but it was a bit musty.
The breakfast was very plentiful and delicious. The service was very attentive and helpful!
01/06/2025: We were there as a family with two children (8.8 years old) and a dog for our short vacation.
The hotel is equipped with everything you need, the beds were comfortable and clean, and because we were out and about so much, we were almost only there to sleep.
When checking in, we specifically asked if the dog could come into the breakfast room (we've seen this from other hotels), and the answer was explicitly yes. On the door to the breakfast room was a sign with two cute dogs looking at a text, which was entirely in Danish. It said something like:
"Vi Elsker Hunden .... Restaurant..."
That's what I read and thought to myself, how cute, those lovely dogs, that makes everything clear, double confirmation.
The next morning, we took the little one with us, tied him down at the table, and for once, he was just patient and calm. Then we took him out after breakfast, and the lady at the front desk was completely horrified and got quite angry, saying it was completely forbidden throughout the country.
Then she gesticulated and complained a bit.
I apologized, of course, and said we had specifically asked when checking in.
The next morning, next to the Danish sign, there was another one in English: DOGS ARE NOT 🚫 ALLOWED!
😀
Furthermore, when we checked out today, Sunday at 11 a.m.:
I got the car, my husband was waiting with the heavy suitcases, dog, and children, and I assumed he had the more difficult task.
However, I was wrong; the car couldn't be moved behind the train station because a marathon was scheduled to take place throughout the city, and all the surrounding streets were closed. But there was no information about this anywhere. Neither from the hotel nor on posters in the city...
There was only one way from the train station to the hotel, and it was doubly barricaded.
I simply pushed the barricades aside at some point, didn't take my cell phone with me, and my family was waiting. There wasn't a soul who could tell me what the point was.
Then, around two corners, I met a police officer who told me I had to hurry as fast as I could, because the start was in 15 minutes, and then no one would be able to make it through the rest of the day.
After I picked up the family, we still had a few barricades to cross before we finally found our way out of the city, and it was very, very problematic, hectic, and the police officers were unfriendly (I kind of understand), but I think it was really the hotel staff's fault that they didn't inform the out-of-town guests. A notice on the door would have been enough. (Marathon throughout Kolding around 11:30 a.m., streets will be closed)
The staff you interact with are very young, and their English is poor; if you work in a hotel, you should already be fluent in the language.
And since I've already written so much, I'll add that the toilet paper is only single-ply, which I think is excessive for a hotel as a cost-cutting measure.
The shower head was broken off in such an inconvenient way that when you hung up the shower head, it turned towards the bathroom, and the bathroom was half-flooded every time.
The fact that you can get coffee, tea, and fruit at any time is great; even if you need an extra spoon or something, it's no problem.
The breakfast is absolutely sufficient, I think.
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