14/04/2025: I recently visited this spa hotel using a gift card that included dinner, an overnight stay, spa access, and breakfast.
Check-in was a bit frustrating. Instead of a smooth welcome, we were handed an iPad to fill in our personal details. This process felt cold and disconnected, especially when you lose the interaction with the receptionist. It would be much more guest-friendly to collect those details before arrival and simply ask for an identification and signature upon check-in.
Dinner was a confusing experience. After sitting down, food was brought to us within five minutes. We hadn’t even ordered yet! It turned out that the gift card only covered a set menu for the day, which wasn’t communicated beforehand. When we asked about the main course, the waitress told us it was fish. My partner doesn't eat seafood, so we let her know, and she kindly offered chicken instead. Unfortunately, they still brought out fish for both of us. We reminded them, and they corrected it, but by that point, my food had already been served and had to be taken back so we could eat together. It would have been really helpful to know the set menu in advance—for both clarity and dietary needs.
On a more positive note, the spa was lovely and relaxing, and the building itself is beautiful. Learning the story behind the property before it became a hotel was fascinating—it adds a lot of charm and character to the stay. The room was comfortable, and breakfast the next morning was pleasant.
09/03/2025: Beautiful spa (can really be recommended) and delicious breakfast and evening menu. However, the room did not meet our expectations due to a slightly strange smell and worn and old bathroom and no conditioner in the bathroom. Ok level of service in that we were able to get a conditioner for the room and were offered another room. But it shouldn't have been necessary and it ruined the experience a bit unfortunately.
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