03/09/2025: Hotel Koldingfjord is a truly beautiful place — elegant, serene, and the perfect setting for relaxation and a touch of luxury. The surroundings are peaceful, the atmosphere is calming, and it really feels like a retreat away from the busy pace of life.
Our overall experience was wonderful, but we did encounter one small disappointment in the restaurant. While we were enjoying our coffee, one staff member came across as a bit rude, almost as if we were being shooed off to the garden rather than being asked politely. We understood that preparations were underway for a wedding, but as paying guests, we felt we should still have been served properly.
That said, aside from this isolated incident, the rest of our stay was excellent. The hotel itself is stunning, the facilities are top-notch, and it’s a place we would still highly recommend for anyone seeking relaxation in a luxurious environment.
31/08/2025: We did not stay at the hotel, but booked a table at Cafe Louise on the terrace for a celebration. We called in advance to organise a cake to have on our arrival. Initially the staff were quite direct on the phone and said we couldn't come for cake as there was another celebration happening. However, eventually they agreed to provide the cake although it was a bit confusing as to what exactly they would provide (cake type, cost etc.).
When we arrived, the service was quite poor with no one greeting us or taking us to our table for some time. It also took a while to take our drinks order. However, a delicious cake was provided, and the views were stunning which made up for the poor service.