De bedste restauranter i Hovedstaden

14/10/2026: It was unfortunately a sad experience when we invited the family to Pakhuset on Monday at 2:30 p.m. I love open sandwiches and wanted to try their buffet. There were 5 of us adults, and 3 of us chose the buffet. The other two chose a smash burger with fries. It didn't seem like a smash, but there can probably be divided opinions on that. When the burger came, both said it was cold and the fries were also cold. The otherwise very nice waiter ignored it and left. The open sandwich buffet was 4 different pieces of finger food that looked very sad on their own tray. Eggs and shrimp/bacon/sausage roll/chicken salad. In addition, two dishes with liver pâté, one of which was dark and burnt and the other had cooked (not fried) bacon cubes on top. The warm fish fillet was not warm and the meatballs and pork roast were also cold even though they were in dishes that should have been heated. The tartlet shells were cold on the plate and the tartlet sauce was so runny that it was difficult to get it out of the pot. The local sausage tasted really good and the semi-cold meatballs also had a good taste. And despite the fact that they were not hot, the burgers tasted good. There were a huge number of small flies in the room, so we often had to wave flies away during the meal. It was really strange one day in October. The waiter did not come at any time to take used plates from the table and there were dirty plates next to clean ones on the buffet. Even though the staff passed by several times, they did not take the plates away. One point of improvement for a pleasant dinner could be that there was some music. There are speakers in the room, but no music. And most critically: there is no hand sanitizer at the buffet. It is really strange that there is no opportunity to sanitize your hands before taking your food. The buffet area was also very dirty on the floor with dropped food. Maybe we were at the restaurant on a practice day during the fall break (there were very few people in the restaurant though) but how sad it is to pay so much money for something that should be a good experience. Ouch

21/09/2026: Super nice staff, and only because of the staff and the atmosphere that it is rated two stars. The food was really a bad experience and I wish we had read the reviews before we went in to eat. We paid almost 700 kr. for 2 tasteless tough steaks, half-cold fries, some berinaise and 2 small sodas. There were two pieces of lettuce on the steak, that was the only green. Pure tourist trap.

22/09/2026: Nice place, love their botte openers and they have string coffe

02/09/2026: Ordered my self-proclaimed Christianhavner cake, but it was completely inedible. It tasted like it had been sitting there for a long time and completely collapsed. It was wet and completely soggy. Super bad experience. Will never come back

24/07/2025: Small rooms, small very soft bed in the bad way. Could hear the elevator going up and down all night.

22/07/2025: The breakfast is good. But the rooms need to be looked after a little more. And then the cleaning staff should probably take a course, got a room with long hairs all over the floor. The shower had black grout until the hot water came on, then the dirt came out. I've been happy to stay here, but last time was a bad experience

02/08/2026: Really bad service and nothing left in the counter and they won’t make new sandwiches. Duck taped signs. Really looks like no one cares about this chain anymore.

29/07/2026: Super nice food, but no consistency, if there is a biscuit with the coffee on Monday, then there should also be one on Tuesday, the staff needs to tighten up.

04/10/2026: Emmerys Lyngby - Incredible how this place has worsened in just a few months. I want to specially emphasize that the staff has decreased all kinds of service and service itself. The tables are dirty and only clean if customers leave them clean, as I haven't seen anyone mopping them ever. Flies, sticky surfaces and crumbs found in several of them. Many times. They even told me that to put an ice cube in a glass of water costs more expensive. They wanted to use a coffeecard stamp when I asked for a babyccino (it's free). And don't give small taste samples anymore. It has decreased the quality of the bread, sometimes feels like from the day before, and pastries in general. On top of that the organic label is now not trustworthy. I have been a regular visitor for the last 2 years and I know this place very well. Please managers, do something. I know people are noticing since I faced this conversation with different people while sitting in the café.

30/08/2026: Lacks the good service you pay for I have been a regular customer for many years because of the high quality, but unfortunately the service has become significantly worse. Today the expedition was carried out so quickly that my rye bread was wrapped before I could ask to have it cut. The clerk at first refused to cut it because she didn't want to "waste" the bag, and only after I insisted did it happen - with clear irritation. When the prices are high, you expect friendly service and flexibility. The bread is good, but the bad experience unfortunately really drags it down.

18/08/2026: I recently bought a kebab box here and asked for a larger portion. The regular portion cost 50 CZK, and for a larger one I paid an additional 20 CZK. As a result, I received a small box, there was the same amount of meat as in a regular portion. That is, for a larger portion I actually just paid an additional 20 CZK. In addition, the cabbage was stale, and the kebab itself turned out to be tasteless. It is a very unpleasant experience when you pay for a larger portion, but get the same thing, only more expensive. Personally, I was very dissatisfied and I do not recommend this kebab in this particular establishment.

04/08/2026: My 17 year old girlfriend was alone at your place when Mehmet invited her for a drink and drew hearts on her wrapper. This is completely inappropriate for a minor.

03/07/2026: Terrible from a hygiene standpoint, the employee goes straight from surfing her phone to grabbing ice cream cones with her bare hands, no gloves no napkins etc.

03/06/2026: I just went today at 19:43 and the person who was working said me that it was closed already. Actually the mall close at 20:00) so probably it was still opened but I think she didn’t want to take my order. I hope after 20:00 she has more minutes to close everything. Very bad customer service, she didn’t say sorry!

21/10/2026: My sister and I visited last night and had the 5 course vegan menu. There was a wonderful atmosphere and the staff were incredibly friendly and fun. The food was absolutely delicious and I highly recommend a visit. It was a bit different to other places and we felt like we had discovered a hidden gem.

21/09/2026: Very expensive for very small portions. The food also wasnt that good. The service and atmosphere was good though.

14/04/2026: I don't recommend it. I doubt its products. Zero stars for performance, zero for taste, and five stars for filth.

08/04/2026: Low quality and poor customer service. Dirty restaurant. It's random whether you actually get what you ordered. The company is completely indifferent to the restaurant and is letting it fall into disrepair.

20/08/2026: I visited this place on August 19, around 1:30 PM, and unfortunately, the customer service was extremely disappointing. I came all the way from Canada specifically to try this place after seeing good reviews for another branch, so I was really looking forward to it. However, the experience at this branch left me very disappointed. The staff member (the girl) who served me came across as judgmental and unwelcoming, and the overall customer service was far from what I expected. If you’re a tourist or traveling from abroad to visit this place, I would recommend being aware that my experience with the customer service was very poor. Sadly, I wouldn’t recommend this branch based on my experience today.

08/06/2026: I don't understand the bad reviews. I had a good experience here. The coffee eclairs were delicious, the coffee was good, and the girls working there were nice and service minded 😄👌🏼 the place was also full of customers on a random Monday, the atmosphere was cozy. Would come back and try other items on the menu

17/04/2026: Very good burgers and nice service!

14/04/2026: First of all, the store was completely empty. Huge red flag we give it a chance and order anyway their chicken wings tasted/smelled of old frozen chicken that was thawed incorrectly and thrown in a fryer. Add to that the 2nd time food poisoning is what we got out of that visit.

30/08/2026: Unfortunately, this was a huge disappointment. The fries tasted overwhelmingly of old oil and even fishy, ​​making them practically inedible. The burger was equally disappointing, and the bacon tasted and felt like Styrofoam. We ended up leaving almost everything because the food was simply inedible. We've rarely experienced anything like this at a restaurant. Given the prices, we expected much more – in our opinion, the value for money is completely lacking. We have truly never eaten so badly and therefore cannot recommend this restaurant at all.

22/08/2026: Huge portions, lots of people and quite loud, but overall the place still leaves a very good impression. If they had also had their own bar it would have been absolutely fantastic.

29/07/2026: 500 kr for 2 dishes and it doesn't even include rice. Now I'm obviously going to start cooking rice

08/07/2026: Didn't taste at all like I hoped :( tastes like bean water

12/08/2026: Nice and cozy place... Unfortunately, I got an old elephant beer from the fridge, so it was replaced... But cozy. However, you should know that smoking is allowed indoors!

03/07/2026: Nice and sweet service ✌️ but VERY dirty and smelly.

05/09/2026: Food is good & staff are friendly!

11/08/2026: In my opinion, there is a serious lack of understanding of basic hygiene and the correct handling and preparation of food. The way the food is handled gives rise to serious concerns about hygiene standards and food safety. I therefore find it difficult to imagine that the employees have undergone an adequate hygiene course or have the necessary knowledge about correct food handling. The circumstances have also been reported to the Danish Veterinary and Food Administration for the relevant authorities to assess the situation.